Digital Customer Support Professional

Há 3 dias


Manaus, Amazonas, Brasil beBeeSupportEngineer Tempo inteiro US$60.000 - US$100.000

About Liferay, we build a platform that combines cloud capabilities, analytics, and commerce features to help businesses solve complex digital challenges.

As a key member of our team, you will play a vital role in providing top-notch support to our clients. You will be responsible for troubleshooting issues, escalating critical problems, and collaborating with cross-functional teams to deliver excellent customer experiences.

Key Responsibilities:

  • Troubleshoot technical issues via phone, email, or chat
  • Educate customers on product features and best practices
  • Collaborate with internal teams to resolve complex issues
  • Provide timely and accurate issue resolution

Requirements:

  • Bachelor's degree in Computer Science, Engineering, or related field
  • Excellent communication and problem-solving skills
  • Familiarity with IT systems and software applications
  • Ability to work in a fast-paced environment

What We Offer:

  • Opportunity to work with a leading enterprise software company
  • Collaborative and dynamic work environment
  • Professional development and growth opportunities
  • Competitive compensation and benefits package


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