Service Delivery Expert
Há 2 dias
We are seeking a highly skilled and experienced Service Delivery Leader to join our team in Latin America. This is a unique opportunity to lead a team of professionals and drive the delivery of exceptional services to our customers.
About the Role- Develop and execute a business plan for LATAM, driving growth and market penetration through competitive strategy and differentiation.
- Lead sales strategies and portfolio management to achieve regional revenue targets, collaborating with cross-functional teams to ensure successful implementation and expansion of ServiceNow solutions.
- Provide active leadership and guidance to a team of ServiceNow professionals, cultivating and maintaining strong relationships with existing and potential clients.
- Stay abreast of industry and regional trends, identifying new business opportunities and driving customer satisfaction through high-quality solutions and exceptional service.
- 15+ years of leadership experience in a professional services organization, with prior background in program/project management, product management, services or solution sales, consulting, or process engineering.
- Experience leading and mentoring a team of fifty or more employees, designing and developing service capabilities, and building on service portfolios.
- Proven ability to influence and consult successfully across enterprise software solutions, and/or digital transformations, with experience working with service channel organizations and their partners.
- Strong experience and capability to speak to customer leaders (including CXO roles) to extract outcome expectations, and to influence their thinking and directions.
This role offers a dynamic and challenging work environment, with opportunities for professional growth and development. As a key member of our team, you will have access to:
- A comprehensive compensation package, including salary, benefits, and bonuses.
- A flexible and remote work arrangement, allowing you to balance your work and personal life.
- Opportunities for professional development and training, to enhance your skills and knowledge.
- A collaborative and supportive team environment, with regular feedback and coaching.
We are a global leader in the provision of innovative software solutions, serving over 7,700 customers worldwide. Our commitment to excellence and customer satisfaction has earned us recognition as one of the Fortune 100 Best Companies to Work For and World's Most Admired Companies.
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