
Electrical Technical Support Specialist
2 semanas atrás
As a Technical Support Professional, you will be part of our multinational team providing expert customer service in a multicultural environment.
">Key Responsibilities:- Deliver high-quality technical support via phone and email
- Take ownership of technical issues and resolve them efficiently
- Process complex customer inquiries and provide effective solutions
- Maintain up-to-date knowledge of client products and services
- Support on-site activities for technicians, customers, and contractors
- Manage and maintain records of failures, maintenance activities, and bugs
Our ideal candidate has excellent communication skills, a strong background in electrical concepts, and experience working with electricians and technically-minded individuals. Proficiency in Google Workspace, Help Scout, and Pipeline Deals CRM is also essential.
What We Offer:- A flexible schedule and opportunity to work remotely
- An inclusive international environment
- Compensation in USD
- Good bonuses for referring friends
- Paid intensive training and probation
- Work-life balance
- Responsive management interested in your growth and long-lasting cooperation
- Greenhouse conditions for self-development
We value diversity and welcome candidates from various backgrounds and experiences. If you are passionate about delivering exceptional customer service and have a strong technical foundation, we encourage you to apply.
About Us:We are a leading provider of outsourced customer support services, operating in over 30 countries and speaking more than 60 languages. Our mission is to provide top-notch support that exceeds client expectations.
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