Medical Support Specialist

2 semanas atrás


Brasília, Distrito Federal, Brasil Go Lean Health Tempo inteiro

Job Title: Medical Virtual Assistant

Job Summary:

We are seeking a highly skilled and organized Medical Virtual Assistant to join our team at Go Lean Health. As a Medical Virtual Assistant, you will be responsible for delivering exceptional support services to our clients, including scheduling, records management, and general patient inquiries.

Key Responsibilities:

  • Scheduling: Manage the practice calendar by scheduling appointments in advance and sending appointment reminders to patients with upcoming visits.
  • Records Management: Track and record all information for each patient to create an accurate medical history for future diagnoses.
  • General Patient Inquiries: Clear emails and handle administration-related inquiries, such as payments, facilitating referrals, or transcribing documents.
  • Insurance Processing: Conduct pre-authorization of inquiries with insurance or medical aids and complete claims paperwork.

Requirements:

  • Must be a highly skilled and organized Medical Virtual Assistant with a strong background in healthcare.
  • Proficient in MS Office, Google Suite, RingCentral, or any VOIP system.
  • Medical background preferred.
  • BPO or similar experience preferred.
  • Strong verbal and written communication skills.
  • Analytical, organized, and systematic.
  • Process-oriented and able to follow strict deadlines.
  • Able to work with minimal supervision.
  • Must be a good team player.

What We Offer:

At Go Lean Health, we offer a dynamic and supportive work environment, competitive compensation, and opportunities for professional growth and development.

How to Apply:

Only shortlisted candidates will be contacted.



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