Medical Support Specialist
2 semanas atrás
Job Title: Medical Virtual Assistant
Job Summary:
We are seeking a highly skilled and organized Medical Virtual Assistant to join our team at Go Lean Health. As a Medical Virtual Assistant, you will be responsible for delivering exceptional support services to our clients, including scheduling, records management, and general patient inquiries.
Key Responsibilities:
- Scheduling: Manage the practice calendar by scheduling appointments in advance and sending appointment reminders to patients with upcoming visits.
- Records Management: Track and record all information for each patient to create an accurate medical history for future diagnoses.
- General Patient Inquiries: Clear emails and handle administration-related inquiries, such as payments, facilitating referrals, or transcribing documents.
- Insurance Processing: Conduct pre-authorization of inquiries with insurance or medical aids and complete claims paperwork.
Requirements:
- Must be a highly skilled and organized Medical Virtual Assistant with a strong background in healthcare.
- Proficient in MS Office, Google Suite, RingCentral, or any VOIP system.
- Medical background preferred.
- BPO or similar experience preferred.
- Strong verbal and written communication skills.
- Analytical, organized, and systematic.
- Process-oriented and able to follow strict deadlines.
- Able to work with minimal supervision.
- Must be a good team player.
What We Offer:
At Go Lean Health, we offer a dynamic and supportive work environment, competitive compensation, and opportunities for professional growth and development.
How to Apply:
Only shortlisted candidates will be contacted.
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