Data Insights Manager

Há 5 dias

São Paulo, São Paulo, Brasil Gympass Tempo inteiro

About Us

Gympass is a leading corporate wellness platform that connects employees to the best partners for fitness, mindfulness, therapy, nutrition, and sleep, all included in one subscription designed to cost less than each individual partner. Founded in and headquartered in NYC, we have a growing global team in 11 countries. At Gympass, you have the opportunity to build a career in a high-growth tech company that places wellbeing at the foundation of its culture, and contribute to making every company a wellness company.

Our Mission

We are committed to creating a collaborative, supportive, and inclusive space where everyone knows they belong. Our value-based culture of trust, flexibility, and integrity makes this possible every day.

The Opportunity

We are hiring a Data Insights Manager for our Business Transformation and Customer Experience Insights team in São Paulo. As a Data Insights Manager, you will be responsible for integrating data to encourage business leaders to act on what's right for the customer and our business. You will dig into the details of our data and research, synthesize key insights, and work across critical teams to align on recommendations for how to improve the customer experience and grow our business.

Your Impact

  • Analytical approach that can rapidly assess a business problem, structure and evaluate options, and deliver results, translating analytical findings into coherent business strategy;
  • Proactively provide data-driven insights and recommendations for better customer experience by improving the product, digital channels strategy, and workforce operations;
  • Work closely with the business to understand their pain points, understand the unsaid needs of senior business leaders to get ahead in structuring analysis and building thoughtful strategies;
  • Partner with team leaders globally by providing analytical insights through accessible business-oriented datasets and visual data dashboards and act as a trusted consultant;
  • Storytelling through data – quickly delivering executive-level presentations and dashboards, enabling us to uplevel and act on data and insights in real-time;
  • Lead the CX Insights team in developing reports and dashboards to accurately monitor our customer journey effectiveness.
  • Coach, train, and mentor data analysts. Be a stakeholder in the development of junior talent.
  • Engage and drive technical teams on data integration and infrastructure to enable the necessary datasets to provide valuable insights.

Requirements

  • A true team player who loves working towards both team and individual goals with at least 0-3 years experience in business development, sales, corporate relationship management, or account management;
  • You have the ability to work both autonomously and collaborate in a team environment;
  • A self-starter who can multi-task and adapt to a fast-growing organization;
  • You enjoy working on multiple priorities and projects;
  • A strong communicator both written and verbal;
  • You are tenacious and goal-oriented;
  • Energetic team player with excellent written, verbal, & conceptual skills in both English and Portuguese, with the ability to communicate complex data and technical concepts clearly and concisely to a non-technical audience;
  • Experience with managing stakeholders' requests, pushing for prioritization, and impact;
  • Solid people management experience in technical setups;
  • Relevant work experience in analyzing large data sets and synthesizing insights into actionable product recommendations;
  • Experience in Business Intelligence and data visualization tools such as Tableau and Metabase;
  • Excellent SQL skills required - translating a business request into code that answers a question;
  • Understanding of data pipelines, data modeling, and data architecture and experience working with data engineers.

What We Offer

  • We're a wellness company that is committed to the health and wellbeing of our employees. Our flexible program allows you to customize your benefits, according to your needs;
  • Our benefits include:
  • WELLNESS: Health, dental, and life insurance;
  • FLEXIBLE WORK: At Gympass, flexibility fosters a happier, healthier, and more productive work environment for everyone. As a Flexible First company, we offer two work model options: flexible hybrid and full remote, and make the office a place for collaboration, community, and team building;
  • FLEXIBLE SCHEDULE: Gympassbers and their leaders can make the best decisions for their scope. This includes flexibility to adjust their working hours based on their personal schedule, time zone, and business needs;
  • WELLHUB: We believe in our mission and encourage our employees and their families to take care of their wellbeing too. Access onsite gyms and fitness studios, digital fitness programs, and online wellness resources for meditation, nutrition, mental health support, and more;
  • PAID TIME OFF: We know how important it is that our employees take time away from work to recharge;
  • PAID PARENTAL LEAVE: Welcoming a new child is one of the most special moments in your life and we want our employees to take the time to be present and enjoy their growing family;
  • CAREER GROWTH: Outstanding opportunities for personal and career growth. That means we maintain a growth mindset in everything we do and invest deeply in employee development;
  • CULTURE: An exciting and supportive atmosphere with ambitious people from around the world You'll partner with global colleagues and share in the success of a high-growth technology company disrupting the health and wellness space.

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