IT Service Delivery Expert

2 semanas atrás

Londrina, Paraná, Brasil beBeeServiceDesk Tempo inteiro R$45.000 - R$80.000
Transform Your Career with Our Service Desk Analyst Role

Are you looking for a challenging and rewarding career opportunity? We are seeking a skilled Service Desk Analyst to join our team

Job Description:

We are looking for a highly motivated and organized individual to support our customers by providing timely and effective resolution of service desk tickets.

  • Ticket Management: Receive, prioritize, and manage service desk tickets using industry-leading tools.
  • Troubleshooting and Issue Resolution: Diagnose and troubleshoot hardware, software, and network problems. Provide guidance to users through problem-solving steps or escalate issues to higher support levels when necessary.
  • User Support and Guidance: Offer direct support to users, helping them with system issues, access requests, password resets, and other general IT inquiries.
  • Documentation: Maintain accurate and detailed documentation of issues, solutions.
  • Monitoring and Reporting: Monitor service desk activity, including tracking open vs. closed tickets and ensuring compliance with Service Level Agreements (SLAs).

Requirements:

To succeed in this role, you will need:

  • Excellent communication and interpersonal skills.
  • Strong analytical and problem-solving skills.
  • Ability to work effectively in a fast-paced environment.
  • Proficiency in industry-leading service management tools.

What We Offer:

As a valued member of our team, you can expect:

  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.

Why Join Us?

At our company, we value diversity, inclusion, and equity. We strive to create a workplace where everyone feels welcome, respected, and empowered to succeed.

Seniority level: Associate

Employment type: Full-time

Job function: Information Technology

Industries: IT Services and Consulting

],

  • IT Network Expert Wanted

    1 semana atrás

    Londrina, Paraná, Brasil beBeeNetwork Tempo inteiro R$700.000 - R$1.150.000

    Network Professional WantedCome and be part of a dynamic team in the IT services industry.We believe that people make all the difference, which is why we cultivate a culture of continuous learning and development opportunities.

  • IT Talent Acquisition Specialist for Sweden

    1 semana atrás

    Londrina, Paraná, Brasil beBeeEngineering Tempo inteiro US$2.400 - US$4.000

    Software Engineer Recruiter for SwedenWe are seeking a highly skilled software engineer recruiter to join our team in the Swedish IT industry. The ideal candidate will have a strong network of local engineering talent within IT and a proven track record in IT recruitment or similar technical experience.The role focuses on recruiting software engineers for...

  • Atendente de Delivery

    2 semanas atrás

    Londrina, Paraná, Brasil CB LONDRINA COMERCIO DE ALIMENTOS LTDA Tempo inteiro R$155.500 - R$220.630 por ano

    Um atendente de delivery é o profissional responsável pelo atendimento ao cliente em todos os canais, garantindo o bom funcionamento do serviço, desde o registro e preparo dos pedidos até a entrega final ao cliente,Tipo de vaga: Efetivo CLTPagamento: R$1.555,00 - R$2.206,30 por mêsBenefícios:Assistência médicaSeguro de vidaVale-transporte

  • Service Delivery Specialist

    Há 7 dias

    Londrina, Paraná, Brasil beBeeSupport Tempo inteiro R$10.000 - R$12.000

    Job Opportunity:We are seeking a skilled and experienced professional to join our team as a Service Desk Analyst. As a key member of our technical support team, you will be responsible for delivering exceptional end-to-end support to our clients.In this role, you will work closely with end-users and technology groups to analyze, resolve, and report incidents...

  • Especialista em Serviços IT

    2 semanas atrás

    Londrina, Paraná, Brasil beBeeOportunidade Tempo inteiro R$40.000 - R$60.000

    Nosso objetivo é encontrar um candidato talentoso para uma vaga de treinamento em serviços IT.Essa oportunidade oferece o potencial de transformar sua carreira, trabalhando em uma equipe colaborativa e diversificada.Aqui você pode expandir suas ideias através das ferramentas certas, contribuindo para o sucesso do nosso negócio.O que você irá...

  • Experienced Recruiter For The Swedish It Industry

    Há 7 dias

    Londrina, Paraná, Brasil Nexer Telescope Tempo inteiro

    OverviewExperienced Recruiter for the Swedish IT Industry.The role focuses on recruiting software engineers for Sweden, supporting relocation, visa/work permits, housing, tickets, and related logistics through a global team.ResponsibilitiesFind engineers ready to embark on an adventure to Sweden and inform them about the benefits of living and working...

  • Experienced Recruiter For The Swedish It Industry

    1 semana atrás

    Londrina, Paraná, Brasil Nexer Telescope Tempo inteiro

    OverviewExperienced Recruiter for the Swedish IT Industry. The role focuses on recruiting software engineers for Sweden, supporting relocation, visa/work permits, housing, tickets, and related logistics through a global team.ResponsibilitiesFind engineers ready to embark on an adventure to Sweden and inform them about the benefits of living and working...

  • Experienced Recruiter For The Swedish It Industry

    1 semana atrás

    Londrina, Paraná, Brasil Nexer Telescope Tempo inteiro

    Overview Experienced Recruiter for the Swedish IT Industry. The role focuses on recruiting software engineers for Sweden, supporting relocation, visa/work permits, housing, tickets, and related logistics through a global team. Responsibilities Find engineers ready to embark on an adventure to Sweden and inform them about the benefits of living and working...

  • IT Career Growth Specialist

    Há 7 dias

    Londrina, Paraná, Brasil beBeeCareer Tempo inteiro

    IT Career Growth Opportunities Come to one of the biggest IT Services companies in the world and transform your career with unlimited learning opportunities. We believe that people make the difference, that's why we live a culture of mutual development , full of opportunities for improvement. The ideal scenario to expand ideas through the right tools,...

  • IT Career Growth Professional

    Há 7 dias

    Londrina, Paraná, Brasil beBeeCareergrowth Tempo inteiro R$35.000 - R$40.000

    Unlock Your IT PotentialTransform your career with unlimited learning opportunities in a collaborative environment. We believe that people make the difference, living a culture of mutual development and improvement.Expand Your Ideas:Broaden your knowledge in the IT sectorDevelop essential skills in communication, teamwork, and problem-solvingCollaborate with...