Senior Portfolio Services Manager
2 semanas atrás
As a pivotal leader within a dynamic Service team at Challenge TI, you will play a crucial role in steering the management of our extensive service portfolio.
Key Responsibilities- Collaborate within the global Service Portfolio Management Network to enhance service offerings.
- Drive the ongoing evolution of the service portfolio, aligning with strategic objectives and customer experiences.
- Engage with cross-functional teams including Operations, Finance, Pricing, IT Architects, and Legal to establish and uphold the necessary processes for launching new services.
- Implement service design in partnership with Service Managers, adhering to business requirements and established design protocols.
Essential:
- Minimum of 3 years' experience in Portfolio Service or Delivery Management.
- At least 8 years' experience as an IT Project Manager within large organizations.
- 2+ years of experience in international projects or consulting roles.
Preferred:
- Familiarity with existing process landscapes, standards, and tools such as ServiceNow.
- Certification in Process and Project Management.
Advanced English proficiency is required for effective communication.
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