Senior Portfolio Services Manager

2 semanas atrás


Brasília, Distrito Federal, Brasil Challenge TI Tempo inteiro
Position Overview

As a pivotal leader within a dynamic Service team at Challenge TI, you will play a crucial role in steering the management of our extensive service portfolio.

Key Responsibilities
  • Collaborate within the global Service Portfolio Management Network to enhance service offerings.
  • Drive the ongoing evolution of the service portfolio, aligning with strategic objectives and customer experiences.
  • Engage with cross-functional teams including Operations, Finance, Pricing, IT Architects, and Legal to establish and uphold the necessary processes for launching new services.
  • Implement service design in partnership with Service Managers, adhering to business requirements and established design protocols.
Qualifications

Essential:

  • Minimum of 3 years' experience in Portfolio Service or Delivery Management.
  • At least 8 years' experience as an IT Project Manager within large organizations.
  • 2+ years of experience in international projects or consulting roles.

Preferred:

  • Familiarity with existing process landscapes, standards, and tools such as ServiceNow.
  • Certification in Process and Project Management.
Language Proficiency

Advanced English proficiency is required for effective communication.



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