
Logistics Strategist
Há 3 dias
This role focuses on the execution of short-term balancing acts, hyper-local strategies, incident response, and operations analysis. The ideal candidate will have 5+ years of experience in real-time operations, marketplace management, or supply/demand coordination within a high-volume, on-demand environment.
Key Responsibilities:
- Short-Term Balancing Acts: Monitor live dashboards and trigger pre-defined tactical plays to balance the marketplace.
- Hyper-Local Strategies: Oversee city or zone-level user acquisition and engagement strategies to maximize match rates and fulfill SLAs.
- Incident Response: Direct response efforts to minimize impact on users during real-time operational issues.
- Analysis & Optimization: Conduct post-mortems, A/B test incentive campaigns, and provide daily insights to inform strategic plans.
- Team Management: Hire, train, and manage a team of operations analysts to foster data-driven decision-making and rapid execution.
Requirements:
- Proven Tactical Execution: 5+ years of experience in real-time operations, marketplace management, or supply/demand coordination.
- Data-Driven Decisiveness: Expert analytical skills with proficiency in SQL and data visualization tools to monitor performance and make informed decisions under pressure.
- Levers & Incentives Expertise: Hands-on experience designing and deploying surge pricing, driver incentives, and promotional campaigns.
- Leadership & Communication: Experience managing a team in a shift-based or 24/7 environment with exceptional communication skills.
- Mindset: Relentless executor who thrives in a fast-paced, high-pressure environment with a focus on metrics and outcomes.
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