Leadership and Development Manager
2 semanas atrás
The Learning and Development Leader will be responsible for managing the learning and development area, overseeing local and global initiatives. This role involves effectively leading a community of facilitators, working closely with business leaders and stakeholders to develop and implement training programs that align with strategic objectives.
This position requires strong leadership skills, as the Leader will be accountable for administering and executing all training activities within the L&D scope, ensuring compliance for all employee and leadership training. The ideal candidate will have excellent communication skills, able to collaborate with various stakeholders and provide coaching and career development guidance to team members.
Key Responsibilities:
- Lead a team of facilitators in delivering onboarding, coaching, management, leadership, sales, and leadership development learning programs.
- Work closely with clients, account managers, and other consultants to assess needs, design, develop, implement, and communicate learning solutions and plans.
- Accountable for achieving individual, site, departmental, and organizational training performance metrics.
- Develop and implement country-specific programs customized according to cultural, generational, or functional needs of country-specific programs.
- Identify, develop, and test alternative learning modes to increase engagement and streamline materials.
- Measure and evaluate the effectiveness of learning programs, plans for data collection and analysis, and use appropriate tools to measure effectiveness for each level of evaluation.
- Proactively engage the business in learning initiatives and value-add strategies.
- Serve as an effective business partner to stakeholders, supporting the development, implementation, and delivery of learning solutions.
- Evaluate results against goals and stakeholder needs, assess how well the results of the action match intentions, and result in change in performance; provide reporting and recommendations for improvement.
- Effectively manage the facilitator community by forecasting, scheduling, balancing workload, assigning team goals, supervising performance, and ensuring results delivery.
- Provide coaching and career development guidance to team members to ensure professional development.
- Responsible for ongoing classroom observations of learners and direct reports, providing guidance, mentoring, and support that focuses on performance improvement.
- Ensure quality processes are in place to provide a successful learner experience, from the moment of scheduling to system administration, class delivery, and on-the-floor impact measurement.
- Maintain team engagement and implement continuous improvement processes to ensure department success.
- Key L&D point of contact for escalations and to educate, advise, and answer queries from senior leadership.
- Enable direct reports to carry out their role expectations through coaching, performance, and behavior management, and mentoring.
- Lead projects with minimal or no direction.
- Other duties as assigned.
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