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Deliver strategic service management solutions that drive tangible business value for clients. Collaborate with sales teams to design and present tailored service management strategies, leveraging deep expertise in the ServiceNow platform across various modules.
Key Responsibilities:- Partner with cross-functional teams to craft compelling offerings and lead discovery workshops that translate client business needs into actionable ServiceNow architectures and implementation strategies.
- Lead the development of customized workflow automation and solution-selling skills to align proposed solutions with client requirements.
- Stay up-to-date on industry trends, ServiceNow product releases, and best practices in digital transformation.
- 5+ years' experience in ServiceNow consulting, pre-sales, or solution architecture.
- Deep understanding of workflow automation, ITIL practices, and service management principles.
- Excellent communication and storytelling skills, with proven C-level engagement experience.
Join a collaborative environment that fosters innovation and growth. Contribute to shaping the future of service management and stay ahead of industry trends.
