Mako Product Specialist Leader

Há 2 dias

Ribeirão Preto, São Paulo, Brasil beBeeLeadership Tempo inteiro US$120.000 - US$160.000
Job Title: Mako Product Specialist Leader

We are seeking a highly skilled professional to lead our team of Mako Product Specialists across Latin America. This role will be responsible for designing future team structures aligned with our regional strategy, overseeing performance and retention, and supporting onboarding and training for new hires.

About the Role:
  • Design and implement future structures for the Mako Product Specialist team aligned with our LATAM strategy, focusing on performance management and talent retention.
  • Oversee the onboarding process for new Mako Product Specialists, including platform induction, workflow orientation, role clarification, and enrollment in application training courses.
  • Support internal launches and staff training at new Mako installation sites, ensuring clinical readiness and alignment with best practices.
  • Coordinate and optimize regional case coverage scheduling, ensuring adequate support for surgeons and surgical teams.
  • Deliver data-driven reports and metrics to management and regulatory teams, including case reviews, service activities, and continuous improvement recommendations.
  • Train physicians and hospital staff, including OR, radiology, and sterile processing, on the proper use of the RIO system, accessories, implants, and surgical workflow.
  • Provide clinical case support at unassigned accounts and manage timely complaint reporting in line with quality system requirements.
  • Collaborate with Sales and Marketing to promote Mako's clinical benefits, increase utilization, support roadshows, manage consigned inventory, and grow case volume through strategic engagement.
Requirements:
  • Bachelor's degree in a relevant field
  • Fluent in English
  • Advanced Spanish Level
  • Strong Professional experience in leadership roles
  • Previous experience managing Clinical Teams
  • MPS Certification or equivalent

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