
Industrial Order Coordinator
Há 7 dias
The role of an Order Management Specialist is to ensure customer satisfaction and operational efficiency by managing the end-to-end order process.
Key Responsibilities- Receive, review, and enter customer orders accurately into the ERP system.
- Verify product availability, delivery terms, and customer requirements.
- E nsure compliance with contractual terms, customer agreements, customer portal requirements and internal policies.
The specialist will serve as the main point of contact for order management, communicate order confirmations, delivery updates, and manage changes or cancellations. They will also resolve issues proactively to ensure customer satisfaction.
Requirements- Education: Bachelor's degree in Business Administration, Supply Chain, Industrial Engineering, or a related field.
- Experience: 2-5 years of experience in order management, customer service, or supply chain, preferably in the industrial or manufacturing sector.
- Languages: Fluent English.
- Technical Skills: Proficiency in ERP systems (SAP, D365, etc.), familiarity with customer requirements and customer portals.
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