Technical Support Specialist

1 semana atrás


São Paulo, São Paulo, Brasil Zebra Technologies Tempo inteiro

Job Summary:

Zebra Technologies is seeking a skilled Technical Customer Support Specialist to join our team. As a key member of our support team, you will be responsible for resolving customer issues via telephone, email, or chat sessions using basic technical product knowledge and interpersonal skills.

Key Responsibilities:

  • Communicate technical solutions to customers using effective communication, listening, and comprehension skills.
  • Diffuse upset customers and provide excellent customer service.
  • Fully document customer interactions in real-time.
  • Solve problems within defined quality standards using a basic understanding of products, solutions, and customer environments.
  • Identify and escalate complex problems under direct supervision.
  • Collaborate with fellow technicians and supervisor to solve problems.
  • Familiarize yourself with new technologies, products, and platforms.

Requirements:

  • Bachelor's degree or Associate Degree (Technical Degree). Technical Certifications preferred.
  • 1-3 years demonstrated working experience required.
  • Basic computer literacy with a working knowledge of the Microsoft Office Package.
  • Fluent level of English (written and verbal) as well as local language as applicable.

Preferred Qualifications:

  • Demonstrates ability to articulate technical issues in simple to understand terms to both management and customers.
  • Demonstrates strong customer service and communication skills.

Location: São Paulo, Brazil



  • São Paulo, São Paulo, Brasil Graded - The American School of São Paulo Tempo inteiro

    Job Title: Technical Support SpecialistGraded - The American School of São Paulo is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical support to faculty, staff, students, and parents on the IT services supported by the ICT department.Key...

  • Technical Support Specialist

    4 semanas atrás


    São Paulo, São Paulo, Brasil Hemmersbach GmbH & Co. KG Tempo inteiro

    Technical Support SpecialistHemmersbach GmbH & Co. KG is seeking a skilled Technical Support Specialist to provide exceptional technical support to our clients at their location. As a Technical Support Specialist, you will be responsible for troubleshooting and resolving hardware and software issues, configuring and maintaining IT infrastructure, and...

  • Technical Support Specialist

    3 semanas atrás


    São Paulo, São Paulo, Brasil Graded - The American School of São Paulo Tempo inteiro

    Job Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team at Graded - The American School of São Paulo. As a Technical Support Specialist, you will be responsible for providing technical support to faculty, staff, students, and parents on the IT services supported by the ICT department.Key...


  • São Paulo, São Paulo, Brasil Motorola Solutions Tempo inteiro

    Job SummaryThe Motorola Solutions Managed Services Network Operations Center (MS-NOC) is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical support and assistance to our customers, ensuring their networks operate at peak performance.Key ResponsibilitiesProvide...

  • Technical Support Specialist

    4 semanas atrás


    São Paulo, São Paulo, Brasil Collinson Tempo inteiro

    Job SummaryWe are seeking a highly skilled and experienced Technical Support Specialist to join our team at Collinson. As a key member of our support team, you will be responsible for providing technical and administrative support for our proprietary registration system implemented across the Americas.Key ResponsibilitiesProvide timely and effective...

  • Technical Support Specialist

    2 semanas atrás


    São Paulo, São Paulo, Brasil Kantar Group Tempo inteiro

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Kantar Group. As a Technical Support Specialist, you will be responsible for providing technical support to customers for our Audience measurement systems.Key ResponsibilitiesAnalyze and reproduce customer issues, troubleshoot, and resolve customer problems through...


  • São Paulo, São Paulo, Brasil Ebury Tempo inteiro

    Ebury is a leading FinTech firm that offers a range of innovative products and services. We are seeking a skilled Technical Support Specialist to join our team in São Paulo.About the RoleAs a Technical Support Specialist, you will be responsible for providing top-notch support to our customers and internal teams. Your primary focus will be on...


  • São Paulo, São Paulo, Brasil COMARCH Tempo inteiro

    We are seeking a highly skilled Technical Support Specialist to join our team at Comarch. As a Technical Support Specialist, you will be responsible for providing technical support and maintenance services to our clients.Key Responsibilities:Perform day-to-day operations related to the support and maintenance services for our clients.Research, diagnose,...


  • São Paulo, São Paulo, Brasil Motorola Solutions Tempo inteiro

    Job Summary:Motorola Solutions is seeking a highly skilled Technical Support Specialist to join our Customer Support organization. As a Technical Support Specialist, you will be responsible for resolving critical customer issues related to Motorola Solutions Inc (MSI) products in a timely and efficient manner.Key Responsibilities:Learn and maintain a strong...

  • Technical Support Specialist

    2 semanas atrás


    São Paulo, São Paulo, Brasil Lenovo Tempo inteiro

    Job Title: Technical Support SpecialistLenovo is seeking a highly skilled Technical Support Specialist to join our Infrastructure Solutions Group (ISG) Premium Services team. As a critical member of our Services Delivery team, you will be responsible for providing exceptional technical support to our customers, resolving complex problems, and collaborating...


  • São Paulo, São Paulo, Brasil Motorola Solutions Tempo inteiro

    Job Title: Sr Analyst NOC Technical SupportJob Summary:We are seeking a highly skilled and experienced Technical Support Specialist to join our team at Motorola Solutions. As a Sr Analyst NOC Technical Support, you will be responsible for providing technical support and assistance to our customers and internal teams. You will work closely with our Network...

  • Technical Support Specialist

    3 semanas atrás


    São Paulo, São Paulo, Brasil Emplifi Tempo inteiro

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our Global Support team. As a key member of our team, you will play a critical role in delivering exceptional technical support and guidance to our customers.Key ResponsibilitiesProvide technical support and resolve customer requests via various communication channels.Qualify...


  • São Paulo, São Paulo, Brasil Clínica Da Cidade Tempo inteiro

    Job Title: Analista De Suporte PlenoAre you looking for a challenging role in a dynamic company? We are seeking a skilled Technical Support Specialist to join our team at Kantar.About the Role:We are looking for a highly motivated and detail-oriented individual to support our customers with the installation and maintenance of their Audience measurement...

  • Technical Support Specialist

    4 semanas atrás


    São Paulo, São Paulo, Brasil COMARCH Tempo inteiro

    We are seeking a skilled Technical Support Officer to join our team at Comarch. As a Technical Support Officer, you will be responsible for providing technical assistance to our clients, troubleshooting technical issues, and supporting the roll-out of new application versions.Key Responsibilities:Perform day-to-day operations related to the support and...


  • São Paulo, São Paulo, Brasil Mitel Tempo inteiro

    Unlock Your Potential at MitelAt Mitel, you'll have the opportunity to make a real impact on our customers' experiences. As a Technical Support Specialist, you'll play a critical role in delivering exceptional service and support to our clients.About the RoleThis is a night shift position, working from 6:00 pm to 06:00 am. The shift is 12 hours on, 36 hours...

  • Technical Support Specialist

    2 semanas atrás


    São Paulo, São Paulo, Brasil COMARCH Tempo inteiro

    Job Title: Technical Support OfficerWe are seeking a highly skilled and experienced Technical Support Officer to join our team at Comarch. As a Technical Support Officer, you will be responsible for providing technical support and maintenance services to our clients, troubleshooting technical issues, and working closely with our Data Center team to maintain...


  • São Paulo, São Paulo, Brasil Decision Group Tempo inteiro

    Job Summary:We are seeking a highly skilled Technical Support Specialist to join our team at Decision Group. As a Blue Yonder AMS Support Expert, you will be responsible for providing top-notch technical support and services to our clients.Key Responsibilities:Provide first and second-level technical support for Blue Yonder's Advanced Planning and Scheduling...


  • São Paulo, São Paulo, Brasil Emplifi Tempo inteiro

    About the RoleAs a Senior Technical Support Specialist within our Global Support team at Emplifi, you will play a critical role in delivering exceptional technical support and guidance to our customers. Your responsibilities will include troubleshooting, diagnosing, and resolving customer issues, all while ensuring an outstanding level of customer...


  • São Paulo, São Paulo, Brasil Mitel Tempo inteiro

    Job Title: Technical SupportAt Mitel, we are seeking a highly skilled Technical Support professional to join our team. As a Technical Support Specialist, you will play a critical role in delivering exceptional customer experiences and ensuring the smooth operation of our MS Teams Room and Cloud Contact Center solutions.Key Responsibilities:Provide technical...


  • São Paulo, São Paulo, Brasil COMARCH Tempo inteiro

    We are seeking a skilled Technical Support Officer to join our team at Comarch. As a Technical Support Officer, you will be responsible for providing technical assistance to our clients, troubleshooting technical issues, and supporting the roll-out of new application versions.Key Responsibilities:Perform day-to-day operations related to the support and...