Customer Growth Specialist

Há 2 dias

São Paulo, São Paulo, Brasil beBeeAnalyst Tempo inteiro R$10.435 - R$15.852

We are committed to unlocking the potential of our customers, communities and businesses. Our mission is to break down barriers and enable individuals and organisations to thrive.

About this role

This position plays a key part in understanding the needs and goals of internal stakeholders across the business. The successful candidate will have strong analytical skills, with the ability to interpret data and develop insights that inform strategic decisions.

The ideal candidate will be able to communicate complex information in a clear and concise manner, both verbally and in writing. They will also have excellent organisational skills and be able to manage multiple priorities effectively.

Key responsibilities
  • Analyse and interpret Voice of the Customer data from various customer survey processes
  • Use statistical analysis to identify trends and develop correlations between multiple sources of business data
  • Create reports and communiques for senior stakeholders
  • Communicate insights to senior stakeholders through written and oral presentations
Requirements

To be successful in this position, you will need:

  • Strong analytical skills, with the ability to interpret data and develop actionable insights
  • Excellent communication and organisational skills
  • Ability to manage multiple priorities effectively
  • Familiarity with process improvement methodologies an advantage

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