Spanish Customer Support Specialist

Há 2 dias


Rio de Janeiro, Rio de Janeiro, Brasil Blaze Tempo inteiro
{"title": "Customer Support Specialist", "description": "

We are Blaze, a leading online casino in LATAM, revolutionizing the iGaming industry with our innovative approach.

As a Customer Support Specialist, you will be the face of our brand, providing exceptional service to our customers through live chat and email.

Responsibilities:

  • Respond to customer inquiries in a timely and professional manner
  • Identify and resolve customer issues to achieve satisfaction
  • Engage with customers to build positive relationships and ensure their needs are met
  • Work collaboratively with our team to find solutions to complex customer issues
  • Stay up-to-date with our products and services to provide accurate information to customers

Requirements:

  • Fluent in Spanish and English
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and multitask
  • Customer orientation and ability to adapt/respond to different types of characters
  • Ability to find the positive in any situation
  • Attentiveness and patience
  • Ability to work on a shifting schedule

Benefits:

We offer a dynamic and supportive work environment, with opportunities for growth and development. If you are a customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

", "lang_code": "en"}

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