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Project Implementation Specialist
2 semanas atrás
We are seeking a skilled Project Manager to oversee the implementation of a CCaaS (Contact Center as a Service) solution for major enterprises in the automotive, travel, and financial services sectors.
The successful candidate will coordinate project management activities, resources, budget control, equipment, and information to ensure timely delivery. They will also develop and maintain project documentation, invoices, plans, and reports.
- Coordinate project planning, including scheduling, timeline development, and resource allocation.
- Develop and implement risk management strategies to mitigate potential issues.
- Maintain strong business relationships with clients and stakeholders.
- Communicate project status and progress to all participants.
- Plan and coordinate meetings, and take minutes to ensure accurate record-keeping.
- Minimum 2 years of experience in project management.
- Proven track record of managing projects with vendors, including scope-based projects.
- Experience with Contact Center Solutions is highly desirable.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Upper-Intermediate or higher English language proficiency.
- Ability to work effectively in a multicultural team environment.
- A dynamic work environment with opportunities for growth and professional development.
- A competitive compensation package, including health insurance and relocation support.
- The chance to work on impactful projects for top global clients and shape the future of industries.
- A welcoming and inclusive work environment with open communication and regular team-building company social events.
We are an equal opportunity employer and do not discriminate against any employee or applicant for employment based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.
