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Reservations Agent Administrator

Há 1 mês


São Paulo, São Paulo, Brasil Accor Hotels Tempo inteiro
Job Title: Reservations Agent Admin

At Accor Hotels, we're committed to delivering exceptional guest experiences. As a Reservations Agent Admin, you'll play a vital role in ensuring seamless operations and providing top-notch service to our valued customers.

Key Responsibilities:
  • Manage and coordinate the flow of documents and information between the hotel and clients.
  • Work closely with the Reservations Agent and Reservations Manager to maintain high sales activity.
  • Perform general office duties, including answering phones and handling incoming correspondence in a timely and professional manner.
  • Cover Front Office Reception when needed.
  • Promote and maintain customer loyalty.
Requirements:
  • Clear oral and written communication skills.
  • Exemplary time management and organizational skills.
  • Problem-solving abilities.
  • Previous experience in an admin role.
What We Offer:
  • Competitive salary.
  • Free night stays in our UK hotels and up to 50% discount in any Accor Restaurant.
  • Talent gym access.
  • Stylish and functional uniform provided.
  • Delicious complimentary meals on duty prepared by our creative chefs.
  • Discounted hotel rates all over the world in Accor Hotels.
  • Grow your skills and learn more through our Apprenticeship.
  • Continuously learn and develop yourself with our Accor Academy.
  • Support your wellbeing in your professional and personal lives.
  • Grow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 100 countries.
  • Participate actively in initiatives to build a more inclusive and sustainable world.
  • And many more benefits and perks.

We're an inclusive company, and our ambition is to attract, recruit, and promote diverse talent, creating an environment where everyone feels they belong.

Information on the processing of personal data – When you submit an application to IBIS London City Shoreditch, trading as AccorInvest UK, the company processes some of your personal data to consider and manage your application.