Executive Assistant to the CEO

1 semana atrás


Brasília, Distrito Federal, Brasil The Business Toolkit Tempo inteiro
Job Description

We are seeking a highly skilled and experienced Executive Assistant to support our CEO in both operational and strategic capacities. The ideal candidate will have excellent communication skills, be able to work closely with leadership across the organization, and possess a strong ability to handle complex tasks and prioritize tasks effectively.

Key Responsibilities
  • Manage the CEO's calendar, coordinate meetings, calls, and events, and schedule appointments, plan travel, and organize logistics for meetings.
  • Oversee and manage the coordination of 100+ employees, ensuring smooth communication and workflow, and collaborate with team leads and department heads to ensure employee engagement and satisfaction.
  • Manage the onboarding process for new employees, ensuring they are properly integrated into the organization, and coordinate training, orientation, and the necessary documentation for new hires.
  • Assist in handling high-priority customer inquiries and resolving issues promptly, and provide calm, clear communication during de-escalations to ensure customer satisfaction.
  • Support the CEO in promoting and selling company products and services, and assist with lead follow-ups and manage CRM tools to keep track of customer interactions.
  • Draft and review contractual agreements, ensuring compliance with company policies, and collaborate with relevant stakeholders to secure beneficial terms for the company.
  • Assist the CEO in making tough HR decisions regarding hiring and firing of employees, and ensure compliance with HR policies and provide support during transitions.
  • Communicate decisively with leadership across the organization, ensuring alignment with the CEO's directives, and serve as the point of contact between the CEO and other executives or departments.
  • Identify potential challenges and implement creative, effective solutions, and act as a gatekeeper and advisor to the CEO, helping prioritize tasks and issues.
Requirements
  • Bachelor's degree in Business Administration or a related field is preferred.
  • Previous experience as an Executive Assistant or in a similar role supporting senior executives, and familiarity with handling high-value customers and de-escalation processes.
  • Strong proficiency in AI tools, particularly ChatGPT, and advanced skills in Google Workspace, Calendly, Gmail, Microsoft Word, and similar platforms.
  • Ability to think critically and resolve problems swiftly with little supervision.
  • Strong written and verbal communication skills with the ability to handle sensitive information confidentially.
  • Exceptional organizational and multitasking abilities to handle scheduling, documentation, and logistics efficiently.
  • Ability to communicate decisively and confidently with senior leadership across the organization.
  • Ability to assist in hiring and firing decisions and manage the employee onboarding process.
  • Assertiveness and attention to detail, ensuring tasks are completed on time with no delays, and avoiding being forgetful or careless, maintaining high levels of responsibility.
  • Willingness to adapt to changes, be available after hours if needed, and travel as required.
  • A quick thinker who can respond to requests and execute tasks efficiently to meet organizational demands.


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