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Shift Manager Role Summary

This is a leadership role that oversees the day-to-day operations of an assigned shift within a single facility. The Shift Manager plays a critical role in ensuring the smooth operation of sortation activities, workforce management, and safety protocols.

Key Responsibilities
  • Oversee sortation activities during the assigned shift, including inbound receiving, sorting, and outbound loading.
  • Manage the shift's workforce, ensuring proper staffing, task assignments, and performance tracking.
  • Enforce safety protocols and monitor key performance indicators such as sortation throughput, quality metrics, and safety incidents.
  • Collaborate with cross-functional teams to address operational challenges and resource constraints.
  • Provide ongoing coaching, training, and development to shift personnel.
  • Maintain accurate and timely documentation of shift performance.
Requirements
  • Bachelor's degree
  • Employee and performance management experience
  • Flexible schedule/shift/work area experience, including weekends, nights, and/or holidays
  • Basic English and Fluent Portuguese
Working Conditions

This role requires a deep understanding of sortation processes, safety protocols, and workforce management.