Success Driven Business Partner

2 semanas atrás


São José dos Campos, São Paulo, Brasil beBeeCustomerSuccess Tempo inteiro R$8.000 - R$12.000
Job Overview:

This is a unique opportunity to excel as a Customer Success Specialist. You will play a pivotal role in driving business growth and ensuring client satisfaction through effective relationship management and strategic revenue growth initiatives.

Key Responsibilities:
  • Manage long-term relationships with clients to ensure engagement and satisfaction.
  • Identify and reduce churn risks through proactive strategies.
  • Conduct strategic meetings to optimize client ROI.
  • Upsell and cross-sell to increase MRR.
  • Renegotiate contracts to align with evolving client needs.
  • Lead training sessions and webinars to drive client adoption.
  • Address client challenges proactively, collaborating across teams.
  • Ensure a seamless experience by identifying and solving pain points.
  • Develop guides, case studies, and training materials.
  • Stay ahead of eCommerce trends and advise clients on best practices.
Requirements:
  • Experience in Sales, Support, Account Management, or Customer Success.
  • Strong negotiation and relationship management skills.
  • Knowledge of eCommerce, marketing, and data-driven decision-making.
  • Intermediate English (B2+ level).
  • Bonus if you have experience with B2B clients, contract negotiations, and upselling, background in conducting training and webinars.
We Offer:
  • Competitive salary + performance-based commission.
  • Hybrid work model - São José dos Campos office (at least 2 times per week) & remote flexibility.
  • Health & dental insurance.
  • TotalPass.
  • Food & transportation vouchers.
  • Free English lessons.
  • Therapy sessions (Telavita).
  • Sesc full credential.
  • A dynamic, innovative environment.
Remuneration Details:

Minimum salary: R$ 8000, Maximum salary: R$ 12000, Currency: BRL



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