IT Service Delivery Professional

Há 5 dias


Blumenau, Santa Catarina, Brasil beBeeService Tempo inteiro R$72.000 - R$96.000
Job Title: IT Service Delivery Professional

We are seeking an experienced IT Service Delivery Professional to fill a critical role within our organization. The ideal candidate will possess strong technical and business acumen, along with excellent communication and problem-solving skills.

Key Responsibilities:
  1. Crisis Management: Manage war rooms, severity 0, 1, and 2 incidents, and implement performance monitoring and improvement strategies (KPIs, incidents, enhancements).
  2. Stakeholder Engagement: Collaborate with internal clients, vendors, and support areas across different countries to ensure effective stakeholder management.
  3. Demand Planning and Strategy Development: Participate in workshops to develop demand and strategic plans.
  4. Special Projects: Work on global SAP Rise implementation projects.

The successful candidate will have advanced English language skills, be available for work in the region, and possess cross-area skills and experience. If you are a motivated and results-driven individual looking for a new challenge, this opportunity may be of interest.

Required Skills and Qualifications: Advanced English language skills, availability for work in the region, cross-area skills and experience.

Benefits: Competitive salary, opportunities for career growth and professional development.

Others: This is an exciting opportunity for a motivated and results-driven individual to join our team and contribute to our organization's success.


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