Workplace Operations Coordinator

Job Title: Workplace Experience Partner

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• Work with our São Paulo Publishing Office and eSports Arena team to create a collaborative workspace where all employees can thrive. Your role will be crucial in assisting the Americas Region Workplace Experience Manager in managing local operations, program management, and being the primary point of contact for the office and arena.

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2. Manage the day-to-day operations of the office and arena, ensuring that they run smoothly and efficiently. This includes partnering with stakeholders such as local leadership, building management, WE team, and Physical Security to develop and implement programs that maximize workplace effectiveness.">
3. Manage local vendor relationships to ensure contractors perform day-to-day responsibilities and meet our standards. Coordinate with on-site physical security as needed.">
4. Oversee maintenance and repairs, closely aligning with local and WE leadership. Monitor and improve office and arena environments to adhere to our standards.">
5. Partner with local leadership to drive effective Workplace Experience programs and provide insight on workplace needs.">
6. Welcome visitors and out-of-town employees to the office. Allocate and log visitor passes to the office and help out-of-town employees with temporary badge access. Support creation of any workplace experience-related processes for the eSports arena.">
7. Support space planning and workplace moves by collaborating with employees to understand their needs and executing necessary changes. Ensure the workspace is optimized to enable teams to operate effectively and deliver high value to our customers.">
8. Perform environmental health and safety (EHS) compliance activities and maintain and optimize office procedure documentation.">
9. Support local office events and large-scale initiatives, including esports tournaments and cultural celebrations that reflect Brazilian holidays and traditions. Responsibilities include event planning, communications, vendor coordination, and on-site support to drive employee engagement and a strong sense of belonging.">

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• 5+ years of experience providing facilities or maintenance services in a busy organization.">
• Experience managing contractors and suppliers, including monitoring service standards and ensuring compliance with relevant policies and procedures. Strong negotiation skills are essential for vendor management and contract discussions.">
• Comprehensive understanding of Brazilian labor law (CLT), particularly in adapting workplace practices to remain compliant.">
• Events management expertise with the ability to deliver high-quality, compliant experiences.">
• Strong work ethic with the ability to take initiative, function in a fast-paced working environment, with immediate and changing deadlines.">
• Ability to prioritize workload, with strong problem-solving and decision-making skills.">
• Strong organizational skills, attention to detail, and time management are a must.">
• Demonstrated strong and effective verbal, written, and interpersonal communication skills. Ability to interact comfortably and effectively with managers and employees at all levels within our company.">
• Fluency in English.">
• Ability to operate independently and proactively with little or no supervision.">

Our Perks:

We offer medical, dental, and vision plans that cover you, your spouse/domestic partner, and children. Life insurance, parental leave, plus short-term and long-term disability coverage are also available. We will support your retirement benefits with a company match, and double down on your donations of time and money to non-profit charitable organizations. Balance between work and personal life is encouraged with open paid time off, and a play fund so you can broaden and deepen your personal relationship with games.

Why Work With Us:

We believe that diversity and inclusion are key to making our company a great place to work. We know that fresh and varied perspectives will make us better at what we do, so however you identify and whatever background you bring with you, we're excited to hear from you.