Senior Clinical Operations Manager
Há 4 dias
We are seeking a skilled and experienced RN Manager to lead our Case Management Operations team. In this role, you will be responsible for guiding day-to-day operations, championing process improvements, and ensuring team members are equipped to succeed through training, feedback, and professional growth opportunities.
The ideal candidate will have a strong background in nursing management, excellent leadership skills, and the ability to foster a culture of collaboration, adaptability, and accountability.
This is an exciting opportunity to join a dynamic team and contribute to the success of our organization.
Responsibilities- Lead a team of remote, telephonic complex care RN case managers to best deliver high quality service to Tricare beneficiaries.
- Monitor daily activities of team and serve as a resource to staff as needed to answer or clarify questions, issues, or concerns.
- Assist with coordination and facilitation of regular staff 1:1 meetings, remote team meetings, department meetings, and case rounds with the medical directors.
- Provide direct, confidential coaching and feedback to individual staff regarding quality audit results, along with suggestions for improvement in individual performance as appropriate.
- Conduct corrective action and counseling with staff, as directed by the AVP.
- Must hold United States citizenship status.
- Ability to obtain Security Clearance required.
- Current, unrestricted RN license in state of residence with multi-state privileges (an active compact state license)
- 2+ years of direct experience managing a clinical team.
- 5+ years of RN experience in a clinical role with responsibilities for direct patient care.
Our organization offers a competitive salary range, comprehensive benefits package, and opportunities for professional growth and development.
As a valued member of our team, you can expect to learn from experienced healthcare professionals, develop your skills, and advance your career in a supportive and collaborative environment.
What We OfferOur organization provides a unique and challenging work environment that encourages innovation, creativity, and teamwork.
We are committed to providing our employees with the resources and support they need to succeed in their roles and achieve their career goals.
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