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Hotel Guest Experience Specialist
3 semanas atrás
Key Responsibilities:
- To provide exceptional customer service to hotel guests, ensuring their needs are met and exceeded.
- To handle complex inquiries from guests in a professional and courteous manner.
- To work closely with various departments to identify and resolve customer support issues.
Required Skills and Qualifications:
- Bachelor's degree in Hospitality Management or related field.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment.
- Knowledge of Microsoft Office.
Benefits:
- A competitive salary package.
- Ongoing training and development opportunities.
- The chance to work for a dynamic and growing organization.
Work Experience:
- Previous experience in a customer service role is highly desirable.
- Ability to work on weekends when needed.
Graduação - ADMINISTRAÇÃO - Concluído - Obrigatório.
Knowledge in Microsoft Office. Carga Horária: 220
