Account Manager

Há 4 horas


São Paulo, São Paulo, Brasil Macarta Brazil Tempo inteiro
About the Role

We are seeking a highly skilled Account Manager to join our team at Macarta Brazil. As an Account Manager, you will be responsible for building and maintaining strong relationships with our clients, providing strategic consulting on digital marketing and advertising, and driving business growth through data-driven insights.

Key Responsibilities
  • Develop and execute strategies to achieve established sales and revenue targets for assigned accounts.
  • Manage the customer lifecycle from acquisition to retention, identifying upsell and cross-sell opportunities.
  • Provide a high level of customer service, paying attention to agility, assertiveness, and efficiency of needs.
  • Closely monitor account performance, analyze metrics and key performance indicators, and identify opportunities for improvement.
  • Be constantly updated on products, services, and competition, as well as industry trends.
  • Prepare regular reports on account activity using our BI tools, Intentwise, Amazon reporting (Vendor and Seller Central), performance, and outlook for senior management.
Requirements
  • Strong written and oral communication skills.
  • Excellent presentation, organization, and relationship-building skills.
  • Advanced level of English for conversation.
  • Having completed or studying higher education in Advertising, Marketing, or similar areas.
  • Entrepreneurial spirit, able to thrive in an autonomous work environment.
  • Previous experience with Office/G-suite package and skills in Excel/Sheets (pivot table, etc).
  • Previous experience in Online Media and its main vehicles.
  • Prior experience with Google Ads.
What We Consider as a Plus
  • Spanish for conversation.
  • Advanced knowledge in Excel/Sheets.
  • Experience with Marketplace campaigns (Amazon Ads and Mercado Libre Ads).

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