
Business Growth Account Management Professional
Há 2 dias
As a seasoned professional, we seek a highly skilled Business Growth Account Management Team Lead to join our organization.
This role involves managing a portfolio of key clients with complex requirements, leading and developing a small team of Account Managers with lower tenure, and maintaining local account management processes and global best practices.
- Key responsibilities include:
- Managing a portfolio of key clients with complex requirements
- Leading and developing a small team of Account Managers with lower tenure, focusing on skills development and career growth
- Maintaining local account management processes and global best practices to ensure consistency across the organization
- Coordinating and executing local projects in account management that align with company-wide initiatives
- Ensuring client satisfaction and high retention rates for all clients managed by the team
- Supporting the team in regular performance reporting to clients, including Quarterly Business Reviews (QBRs)
- Ensuring timely payments from clients for the managed team
- Organizing optimization processes across AM & TAM teams to meet client goals and internal objectives
- Providing internal reporting on individual and market performance to the Head of Account Management and HQ
- Acting as a subject matter expert for the team, providing guidance and support as needed
- Strong experience in account management, preferably with large clients
- Experience in e-commerce and retargeting marketing
- Background in organizing teams as a people manager or project manager
- Experience managing very large clients, including relationship building with director-level or C-level executives
- Quality-first attitude, excellent communication and presentation skills
- Strong problem-solving skills, with proven experience in data analysis
- Clear motivation, with the ability to self-motivate
- Experience with target setting and evaluation is a plus
- Advanced English language proficiency is required
We offer a comprehensive benefits package, including health insurance, gym membership, and budget for language courses.
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