Enterprise Workflow Strategist

Há 3 dias

Rio de Janeiro, Rio de Janeiro, Brasil beBeeSuccess Tempo inteiro US$84.992 - US$143.488
Customer Success Manager

This role is pivotal in designing, implementing, and optimizing AI-powered workflows for enterprise customers.

Key Responsibilities:
  • Workflow Design: Translate business objectives into scalable AI workflows by defining data inputs, integration points, and performance metrics with client technical teams.
  • Implementation & Adoption: Lead end-to-end deployment plans, coordinating internal engineers and client stakeholders to remove blockers, document configurations, and ensure on-schedule launches.
  • Sales Enablement: Collaborate with sales teams to validate technical fit, outline implementation effort, and build prospect confidence, providing demo environments or proof-of-concept configurations as needed.
  • Performance Optimization: Monitor KPIs such as traffic, conversion, and revenue impact, recommending and implementing data-driven improvements.
  • Training & Documentation: Deliver enablement sessions and write step-by-step guides for client teams, turning successful rollouts into reusable playbooks.
  • Product Feedback: Collect client insights and submit clear, prioritized requests to Product and Engineering.
Requirements:
  • 5+ years of experience leading SaaS implementations or workflow-driven projects, preferably with AI, automation, or data platforms.
  • 3+ years of experience supporting enterprise accounts and managing multi-stakeholder relationships.
  • Proven ability to partner with sales teams to close complex technical deals.
  • Strong analytical skills; familiarity with SQL or Python is a plus.
  • Excellent verbal and written communication, effective with both business and technical audiences.
  • Self-directed and adaptable, comfortable in fast-moving environments aligned to U.S. time zones.
Benefits:
  • Fully remote work with flexible scheduling.
  • Collaborative, high-growth environment with close ties to product, engineering, and sales.

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