Infrastructure Support Technician
2 meses atrás
Overview
Join our team as a Capacity Installation Technician, where you will gain insights into the workings of cloud technology and the vital infrastructure that supports it.
About the Role
At A100 ROW Servicos De Dados Brasil Ltda., we are committed to delivering exceptional service to our clients. As part of our mission, you will engage in the deployment of reliable and scalable physical infrastructure that connects businesses and individuals globally.
Your Responsibilities
In this role, you will:
- Manage tasks and priorities through a structured ticketing system.
- Follow security and safety protocols diligently within the data center environment.
- Participate in team discussions focused on performance metrics and goal attainment.
- Handle basic networking tasks, including installation and configuration adjustments.
- Carefully unpack and repack sensitive electronic equipment.
- Consistently perform assigned duties while adhering to established guidelines.
- Update progress and report status through our web-based ticketing platform.
- Collaborate with cross-functional teams to ensure seamless operations.
- Mentor and support fellow team members in their development.
- Escalate issues to senior technicians and management when necessary.
Work Environment
We value a culture of work-life balance, understanding that personal well-being is essential for professional success. Our flexible working arrangements support your needs both at work and home.
Team Culture
We celebrate diverse experiences and encourage candidates from all backgrounds to apply. Our inclusive environment fosters curiosity and continuous learning, ensuring that every team member feels valued and empowered.
Qualifications
To be successful in this role, you should possess:
- A high school diploma or equivalent.
- Experience with Microsoft Office applications.
- At least 2 years of experience in data center operations, specifically with fiber optic cabling and network hardware.
- A solid understanding of TCP/IP networking and infrastructure technologies.
- The ability to travel as required.
We look forward to welcoming you to our team, where your skills and contributions will make a significant impact.
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