Strategic Customer Success Expert

Há 4 dias

São Paulo, São Paulo, Brasil beBeeCustomer Tempo inteiro US$80.000 - US$120.000

Are you looking for a role that brings value to customers and drives their success?

About the Job

We are seeking an experienced professional who can help our clients achieve their goals through effective customer adoption and governance advice.

  • Drive customer adoption and success through strategic guidance, usage recommendations, and risk mitigation.
  • Develop and implement successful customer engagement strategies, promoting social enterprise solutions in cloud computing environments.
  • Become the key post-sales success leader for assigned accounts, delivering tailored solutions with application functional or IT expertise and exceptional customer management at executive levels.
Requirements

To excel in this position, you should have:

  • Proven experience working with large, complex accounts at senior IT and business levels, preferably with recent direct executive experience.
  • Strong executive communication and interpersonal skills, capable of mediating conflicts and fostering honest dialogue.
  • Familiarity with ITSM products such as ServiceNow, Heat, Frontrange, or similar technologies.
Our Culture

We value diversity and celebrate authenticity. Our organization is committed to providing equal opportunities for all employees and seeks talents from diverse backgrounds to bring innovative ideas to the table.

We believe in supporting our people's growth and well-being. If you're unsure about your qualifications but are excited about this role, we encourage you to apply.

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