
Financial Operations Specialist
Há 17 horas
We are seeking an experienced professional to oversee financial operations in Latin America. Your focus will be on transaction monitoring, operational efficiency, and improving payment performance.
- Manage and optimize end-to-end payment processes including deposits, withdrawals, refunds, reconciliations, and customer support
- Coordinate with local payment providers and banks to ensure high-quality service and resolve complex transaction issues
- Monitor transactions in real-time to detect and respond to suspicious or fraudulent activities, including handling customer queries
- Evaluate and improve payment workflows to enhance speed, reduce costs, and minimize errors
- Analyze customer payment behavior to suggest new payment methods or improvements
- Lead operational enhancements through new workflows, SOPs, and automation
- Oversee the integration of new payment technologies with minimal disruption
- Ensure compliance with relevant regulations and update policies accordingly
- Be available for emergency responses during system downtimes or critical issues
- Bachelor's degree in Finance, Business, Risk Management, or related field
- 3–5 years of experience in payment or financial operations within fintech, e-commerce, or related sectors
- Fluent in English; proficiency in Portuguese and/or Spanish is a plus
- Deep understanding of payment systems and funds flows
- Experience with payment gateways and PSPs; transaction monitoring is advantageous
- Strong analytical skills and data interpretation abilities
- Excellent communication and interpersonal skills
- Ability to lead projects and manage multiple priorities in a remote, fast-paced environment
We offer a competitive salary with performance bonuses, 28 days paid leave, flexible working hours, referral and flash bonuses, top-tier equipment, annual retreats, and personalized support. We are dedicated to accessible recruitment and welcome any accommodations needed during the process.
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