Customer Service Representative
Há 5 dias
We are seeking a highly skilled and experienced Customer Service Representative to join our team at Stars Group. As a key member of our Complaints Team, you will be responsible for managing and resolving customer complaints in a timely and professional manner.
Key Responsibilities- Investigate and Resolve Customer Complaints: You will be responsible for investigating and resolving customer complaints in a fair and timely manner, ensuring that customers receive a high level of service and satisfaction.
- Communicate with Customers: You will be the primary point of contact for customers, responding to their inquiries and resolving their complaints in a professional and courteous manner.
- Collaborate with Internal Teams: You will work closely with internal teams, including Customer Support, Safer Gambling, and AML, to ensure that customer complaints are resolved efficiently and effectively.
- Provide Regular Insights and Reporting: You will provide regular insights and reporting on customer complaints, identifying trends and areas for improvement, and making recommendations for process enhancements.
- Support Business Growth: You will contribute to the growth and development of our business by identifying opportunities to improve customer satisfaction and loyalty.
- Excellent Communication Skills: You will have excellent written and verbal communication skills, with the ability to communicate effectively with customers and internal teams.
- Customer Service Experience: You will have at least 2 years of experience in a customer-facing role, with a proven track record of delivering excellent customer service.
- Conflict Resolution Skills: You will have strong conflict resolution skills, with the ability to remain calm and composed in high-pressure situations.
- Attention to Detail: You will have an exceptional attention to detail, with the ability to accurately and efficiently process customer complaints.
- Strong Analytical Skills: You will have strong analytical skills, with the ability to analyze customer complaints and identify trends and areas for improvement.
- Competitive Salary and Benefits: We offer a competitive salary and benefits package, including comprehensive training and development opportunities.
- Supportive Team Environment: You will be part of a supportive and collaborative team environment, with opportunities to learn and grow with our company.
- Opportunities for Advancement: We offer opportunities for advancement and career growth, with a clear path for professional development.
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Global Customer Service Representative
Há 5 dias
Brasília, Distrito Federal, Brasil WINGATE TIRES Tempo inteiroJob SummaryWe are seeking a highly skilled and experienced International Customer Service Representative to join our team at WINGATE TIRES. As a key member of our customer support team, you will be responsible for providing exceptional customer service, ensuring customer satisfaction, and maintaining accurate records of orders and deliveries.Key...
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Brasília, Distrito Federal, Brasil Wingate Tires Tempo inteiro**About Wingate Tires**Wingate Tires is a leading tire wholesale exporter to Latin America and the Caribbean. Our company prides itself on providing exceptional customer service and support to our clients.**Job Summary**We are seeking a highly skilled and experienced International Customer Service Representative to join our team. As a key member of our...
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Brasília, Distrito Federal, Brasil Wingate Tires Tempo inteiro**About Wingate Tires**Wingate Tires is a leading tire wholesale exporter to Latin America and the Caribbean. Our company prides itself on providing exceptional customer service and support to our clients.**Job Summary**We are seeking a highly skilled and experienced International Customer Service Representative to join our team. As a key member of our...
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International Customer Service Representative
Há 19 horas
Brasília, Distrito Federal, Brasil WINGATE TIRES Tempo inteiroCompany OverviewWINGATE TIRES is a leading tire wholesale exporter to Latin America and the Caribbean.Job SummaryWe are seeking a highly skilled International Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional customer service, ensuring customer satisfaction, and...
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Brasília, Distrito Federal, Brasil WINGATE TIRES Tempo inteiroAbout WINGATE TIRESWe are a leading tire wholesale exporter to Latin America and the Caribbean, dedicated to providing exceptional customer service and support.Job SummaryThis is a full-time remote role for an International Customer Service representative at WINGATE TIRES. The role involves day-to-day tasks such as providing customer support, ensuring...
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Customer Service Representative
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