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Cybersecurity Customer Success Manager
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We are seeking a highly skilled Cybersecurity Customer Success Manager to join our team at adaQuest. As a key member of our organization, you will be responsible for driving customer engagement and success within the cybersecurity domain, leveraging Microsoft Technologies.
Key Responsibilities- Lead Interaction: Engage with incoming leads interested in adaQuest's cybersecurity services, providing detailed consultations and insights into how our services can meet their needs.
- Customer Engagement and Portfolio Management: Reach out to existing customers within the portfolio to re-ignite interest in adaQuest's services, identify opportunities for upselling and cross-selling, and maintain strong relationships with customers to ensure satisfaction and foster long-term partnerships.
- Technology Focus – Cybersecurity: Facilitate regular interaction with Microsoft representatives in the US, Latin America, and Brazil, collaborating on joint initiatives, promotions, and strategic alignment aligned with Microsoft's offerings.
- Strong relationships with customers to ensure satisfaction and foster long-term partnerships.
- Ability to facilitate regular interaction with Microsoft representatives in the US, Latin America, and Brazil.
- Excellent communication and consultation skills.
- Strong business acumen and ability to identify opportunities for upselling and cross-selling.
