Senior Account Manager

1 dia atrás

Buenos Aires, Brasil beBeeCustomerSuccess Tempo inteiro US$90.000 - US$125.000
Job Summary

We are seeking an experienced professional to serve as a key point of contact for customers in North America and Latin America.

Key Responsibilities
  • Regional account ownership: Serve as the primary point of contact for customers in North America and Latin America.
  • BUILD AND MAINTAIN RELATIONSHIPS WITH SENIOR STAKEHOLDERS AND DECISION-MAKERS ACROSS LARGE MULTINATIONAL ORGANIZATIONS.
  • Represent the voice of the customer internally to ensure customer needs are heard and prioritized.
  • LEAD CUSTOMER IMPLEMENTATIONS, DRIVE PLATFORM ADOPTION, AND BE ACCOUNTABLE FOR RENEWAL OUTCOMES AND CUSTOMER GROWTH OPPORTUNITIES.
  • MONITOR AND IMPROVE CUSTOMER HEALTH AND ADOPTION THROUGH DATA, FEEDBACK, AND REGULAR BUSINESS REVIEWS.
Required Skills and Qualifications
  • Fluent in English; additional languages (especially Spanish) are a plus.
  • Bachelor's degree in business, legal, environmental sciences, or related discipline. A legal background is advantageous.
  • 5+ years of customer success/account management experience in a B2B SaaS, compliance, legal-tech, or ESG space.
Why Join Us

This role offers a unique opportunity to make a meaningful impact on our customers' success while advancing your career in a dynamic industry.

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