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Housekeeping Operations Manager

2 meses atrás


São Paulo, São Paulo, Brasil Accor Hotels Tempo inteiro

Job Summary

We are seeking a highly skilled and experienced Housekeeping Executive to join our team at Accor Hotels. The successful candidate will be responsible for overseeing the daily operations of our housekeeping department, ensuring that our guests receive the highest level of service and satisfaction.

Key Responsibilities

  1. Team Management
  • Supervise and manage a team of housekeeping staff to ensure that all tasks are completed efficiently and effectively.
  • Conduct regular team meetings and provide feedback to staff to improve performance.
Guest Room Maintenance
  • Ensure that all guest rooms, corridors, and public areas are maintained to the highest standards of cleanliness and hygiene.
  • Conduct regular room checks to ensure that all rooms meet our quality standards.
Equipment Maintenance
  • Ensure that all housekeeping equipment is in good working order and maintained regularly.
Reporting and Administration
  • Prepare and submit regular reports to management on team performance, guest feedback, and any issues or concerns.

Requirements

  1. Education and Experience
  • High School Diploma or equivalent.
  • Minimum 2 years of experience in a similar role.
Skills and Qualifications
  • Excellent communication and leadership skills.
  • Ability to work effectively in a fast-paced environment.
  • Good understanding of hotel operations and housekeeping procedures.

Working with Us

At Accor Hotels, we are committed to providing our guests with an exceptional experience. We are looking for a talented and motivated individual who shares our values and is passionate about delivering outstanding service.