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Customer Service Coordinator

2 meses atrás

Rio de Janeiro, Rio de Janeiro, Brasil Marriott International Tempo inteiro

Job Summary

We are seeking a skilled Customer Service Coordinator to join our team at Marriott International. As a key member of our events team, you will be responsible for providing exceptional customer service to our guests and ensuring seamless event execution.

Key Responsibilities

  • Provide excellent customer service to guests and clients, responding to their needs and resolving any issues in a timely and professional manner.
  • Work closely with event planners and coordinators to ensure all event details are met, including catering, audiovisual, and logistics.
  • Coordinate with hotel staff to ensure seamless event execution, including room setup, audiovisual equipment, and catering.
  • Develop and maintain relationships with clients and guests to ensure repeat business and positive referrals.

Requirements

  • High school diploma or equivalent required; degree in hospitality or related field preferred.
  • Excellent communication and interpersonal skills, with ability to work effectively with diverse groups.
  • Proficient in Microsoft Office and other software applications.
  • Fluent in English; Spanish language skills a plus.

About Marriott International

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. We believe in providing opportunities for growth and development to all employees, and we are committed to non-discrimination on any protected basis, including disability and veteran status.