Service Team Leader

1 dia atrás

Rio de Janeiro, Rio de Janeiro, Brasil beBeeLeadership Tempo inteiro R$61.000 - R$82.000
Leadership Opportunity in Service Management

A dedicated and experienced professional is sought to oversee a team of service specialists, ensuring timely and efficient delivery of services.

About the Role

This is an exciting opportunity to join a dynamic team of professionals who share your passion for delivering exceptional services. As a leader, you will be responsible for managing a team to achieve business objectives, developing effective strategies to meet customer needs, collaborating with cross-functional teams, and monitoring key performance indicators.

Key Responsibilities:
  • Manage a team of service specialists to drive business success
  • Develop and implement service strategies aligned with customer requirements
  • Collaborate with cross-functional teams to ensure seamless service delivery
  • Monitor and analyze key performance indicators to optimize service outcomes
Required Skills and Qualifications

To succeed in this role, you must possess:

  • Relevant degree in a field such as business administration or management
  • Proven experience in customer contract management or billing processes
  • Strong communication and interpersonal skills, with the ability to influence others and lead small teams
  • Ability to coordinate multiple projects simultaneously and prioritize tasks effectively
Desirable Qualifications

We also welcome applicants with:

  • Postgraduate degree in project management
  • Experience with SAP ERP/ARIBA or Petrobras SAMC systems
What We Offer

As a valued member of our team, you can expect:

  • A competitive salary and benefits package
  • Ongoing training and development opportunities to enhance your skills and knowledge
  • A collaborative and inclusive work environment that values diversity and promotes equal opportunities
  • The chance to work on challenging projects and make a real impact in the industry
Location

This role is based in Rio de Janeiro, Brazil.

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