ExxonMobil Data Analyst
Há 5 dias
We are seeking a highly skilled Data Analyst to join our team at ExxonMobil. As a Data Analyst, you will play a critical role in supporting our eDiscovery collection application tool and workflow.
Key Responsibilities- Provide daily support for FTK (Forensic Toolkit) Central and collectors
- Manage upgrades and functionality of on-premise application
- Use scripting and other support skills to diagnose issues and pull reporting as needed
- Explain issues to collectors and Law (timely) at an appropriate level for their understanding
- Document and maintain collection processes (Process, Risk Assessments, Security Model, ITPA, DBM)
- Provide support for manual collection process when standard tools cannot collect data
- Troubleshoot with IT Service Organizations (email, server ops, SharePoint, applications) when manual collections run into technical challenges
- Work with IT Service Organizations to quickly escalate priority collections
- Create/Resolve manual collection incidents and work with resolver team to improve their processes and response time to prevent reoccurrence
- Engage with their engineers to troubleshoot and resolve application bugs and enhancements
- Hold vendor accountable to resolve issues quickly to avoid recycle and delay on legal required deadlines
- Work on the lift and shift and implementation of the next iteration of FTK Central
- Secondary: Citizen Developer for eDiscovery collection forms in ServiceNow
- Future: Onboarding of new technologies for decryption, data storage either on the Cloud or on Prem
We are looking for a skilled Data Analyst with the following qualifications:
- Application Support (ability to decipher logs to understand root cause or unexpected behavior)
- Powershell scripting
- Skilled SQL ANSI experience
- Knowledge of Windows Operating systems and file storage
- Quality of Work – Output of team is held to a high standard accuracy. Attention to detail is necessary
- Quantity of Work – Adaptable to waves; seeking someone to solve root cause and document to prevent reoccurrence
- Sense of urgency for completing time sensitive work
- Ability to interface and communicate properly with LAW including technical writing at proper business level
- Customer focused mindset and attitude without losing the technical
- Drives work to completion
- Appreciation and adherence to proper management of sensitive data and chain of custody
- Sensitivity and experience with drafting and owning security & controls documents
- Willingness to develop relationships to better our influence (DBAM, SharePoint, e-mail, Server/Storage, Modern Client, WAN, AA, CES)
- Mentors and trains collectors and junior members of the Team regularly on processes/solutions
- IT related graduation
- Preferred Qualifications/Experience
- Issue escalation skills - Raises issues to team or supervisor timely so we do not get behind; not a silo worker
- Coordination of efforts and Influence without direct authority
- Able to gain consensus for solutions and progress process improvements with team and the business
- Ability to identify process opportunities and share in team discussion (informal)
- Experience in working with MSP (HCL); direct or indirect
- Network of peers across EMIT; relationship building skills
- Adaptable
- Problem solving
- Communication, interpersonal, and negotiation skills
- Teamwork
- Organizational
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