Career Opportunities: Global Customer Success Manager
Há 7 dias
OIA Global is a leading provider of scalable and flexible supply chain solutions. Our team of 1,100 forward-thinking employees specializes in 3PL, 4PL, sustainability, technology, contract logistics, packaging design and optimization, and raw materials management.
As a Global Customer Success Manager, you will be responsible for providing customers with exceptional support and ensuring their satisfaction with our services. This role requires strong communication and problem-solving skills, as well as the ability to work collaboratively with cross-functional teams.
Key Responsibilities:
- Develop and implement customer success strategies to drive growth and retention
- Build and maintain strong relationships with customers to understand their needs and preferences
- Collaborate with internal teams to resolve customer issues and improve overall customer experience
Requirements:
- 3+ years of experience in customer success or a related field
- Proven track record of driving customer growth and retention
- Excellent communication and problem-solving skills
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