Senior Client Satisfaction Lead

1 dia atrás


Florianópolis, Santa Catarina, Brasil beBeeCustomerSupport Tempo inteiro R$90.000 - R$120.000
Job Description

This role presents a unique opportunity to excel in client satisfaction, revenue growth, and team development.

In this high-impact leadership position, you will directly oversee the delivery of exceptional results across multiple accounts and industries.

Your key responsibilities will include:

  • Developing and mentoring team leaders and frontline staff within a call center/BPO environment.
  • Spearheading structured coaching, training, and career development initiatives for leaders and agents.
  • Driving operational excellence and standardization throughout delivery teams.

You will be accountable for delivering exceptional outcomes and ensuring client satisfaction.


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