
Developing Customer Relationships
Há 6 dias
We are seeking a Customer Success Professional to support our customer accounts across all tiers. In this role, you will analyze and respond to customer requests, resolve issues, conduct research, prepare reports and identify account penetration opportunities.
Key Responsibilities:
- Review rates, track shipments and orders and update customer files and profiles.
- Provide response tracking, track and trace services and notification of status information and events impacting clients.
- Interface with customers during service failures to address concerns.
- Conduct customer surveys to identify trends, process improvements, issues and satisfaction.
- Optimize individual customer orders (e.g., assist with facilitation through operations fulfillment, dispatch, inbound and outbound shipments, customs clearance, etc.).
- Collaborate with operations to ensure pickup and delivery during proactive tracking activities.
- Monitor invoicing and accounts receivable aging.
- Conduct research and performance tracking; monitor client activity to support service level agreements and events impacting customers.
Requirements:
- Complete higher education.
- Advanced English skills.
- Knowledge of logistics operations such as: warehousing, receiving, shipping, transport and WMS; Logistics KPIs;
Benefits:
- Flexible working hours.
- A dynamic and supportive work environment.
- Opportunities for career growth and development.
Employee Type:
- Permanent.
-
Transportation Coordinator
1 semana atrás
Cajamar, Brasil beBeeLogistics Tempo inteiro R$45.000 - R$60.000Ensuring smooth transportation operations is critical to delivering timely customer satisfaction. As a Transportation Specialist, you will play a pivotal role in maintaining the efficiency of our supply chain network.Key Responsibilities:Effective communication with external partners and internal stakeholders, including carriers, vendors/suppliers, retail...
-
Site Procurement Manager
1 semana atrás
Cajamar, Brasil Amazon.com Tempo inteiroDESCRIPTION At Amazon, we're working to be the most customer-centrist company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history. As a Site Procurement Manager for the Amazon Fulfillment Center team, you will serve...
-
Manager, Logistics Transportation
2 semanas atrás
Cajamar, Brasil SC Johnson Tempo inteiro**ABOUT THE ROLE** As Manager, Logistics Operations at SC Johnson you will be responsible for the overall management and performance of the Distribution Centers including office and warehouse operations, customer relations, information technology, quality and security. In addition, this role is accountable for achieving company objectives, productivity...
-
IT Support Manager
Há 5 dias
Cajamar, Brasil Amzn Servicos de Varejo do Bra Tempo inteiroBachelor’s Degree completed. - Experience developing a team of technical professionals across multiple locations. - Experience working with stakeholders to communicate issues while balancing business expectations. - Leadership experience in an operation (retail, e-commerce, services, production, manufacturing) supporting physical IT infrastructure...
-
Operations Manager
2 semanas atrás
Cajamar, Brasil Amzn Servicos de Varejo do Bra Tempo inteiroBachelor's degree in Engineering or Transportation/Supply Chain/Operations disciplines or Amazon experience; - Operational experience managing fulfillment, distribution and/or transportation operations; - Ability to work independently and in a team environment; - Strong organizational, communication and problem solving skills; - Advanced knowledge to build...
-
Transportation Specialist
2 semanas atrás
Cajamar, Brasil Amazon Servicos de Varejo do Brasil Ltda. Tempo inteiroBachelor's degree in a quantitative/technical field such as computer science, engineering, statistics - Experience with Excel - Excellent communication skills - both verbal and written. NOC (Network Operations Center) is the centralized command and control center for ‘Transportation Execution’ across the Amazon Supply Chain network supporting multiple...
-
Cajamar, Brasil Amzn Servicos de Varejo do Bra Tempo inteiroBasic Qualifications - Completed Bachelor’s Degree in Business Administration, Engineering, IT, or related field - Experience in supply chain operations - Advanced English and Fluent Portuguese - Experience using Microsoft Office, particularly Excel and analytical platforms - Experience understanding process flow and suggest improvements to deliver cost...
-
Aprendiz Administrativo
Há 4 dias
Cajamar, Brasil beBeeAdministrador Tempo inteiro R$2.500 - R$2.930**Oportunidade de Carreira**Nossa equipe procura um aprendiz para realizar tarefas administrativas e atendimento a clientes. O candidato ideal deve ter Ensino Médio cursando e ser capaz de realizar tarefas com eficiência e qualidade.**Responsabilidades Principais**Recepcionar e prestar serviços de apoio a clientes internos e externos;Realizar atendimento...
-
Operations Manager
Há 11 horas
Cajamar, Brasil Amzn Servicos de Varejo do Bra Tempo inteiroBachelor's degree in Engineering or Transportation/Supply Chain/Operations disciplines or Amazon experience; - Operational experience managing fulfillment, distribution and/or transportation operations; - Well-rounded experience in continuous improvement by influencing decisions and driving projects across multiple groups in an organization; - Ability to...
-
ICQA Lead
Há 7 dias
Cajamar, Brasil beBeeQuality Tempo inteiro R$720.000 - R$1.062.000ICQA Operations ManagerWe are seeking a dynamic and efficient ICQA Operations Manager to lead our fulfillment center inventory control and quality assurance team. Our fulfillment centers sit at the heart of Amazon's rapidly growing operations network, where we manage fast-moving inventory.Key Responsibilities:Support safety programs to ensure a safe work...