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Business Development Specialist

2 meses atrás

Sorocaba, São Paulo, Brasil Metso Outotec Tempo inteiro

About the Role

We are seeking a highly skilled Product Support Manager to join our team at Metso Outotec. As a key member of our Services team, you will be responsible for working closely with our product management team to drive sales campaigns, opportunity funnel, priorities, and product solutions. Your role will play a crucial part in contributing to our business growth and success.

Key Responsibilities

  1. Support Sales and Technical Aspects

Provide technical support and guidance to our sales team to ensure successful sales campaigns and customer satisfaction.

Value Selling Argumentation

Develop and implement value selling argumentation and win plans for our associated products, ensuring timely progress of sales cases from opportunity development to closing the deal.

Market Understanding

Stay up-to-date with market trends, competition, and industry best practices for our defined technology, ensuring that our sales cases are built accordingly.

Training and Development

Train market areas and operational functions on ways to sell our products, ensuring that our team is equipped with the necessary skills and knowledge to succeed.

Compliance and Risk Management

Ensure compliance within the sales process, proposals, and risk management procedures in active opportunities, ensuring that our team operates within established guidelines.

Warranty Process and Inspection Reports

Support the warranty process and inspection report reviews, recommendations, and solution definition, ensuring that our customers receive the best possible service.

Issue Escalation

Evaluate and escalate issues to our Product Managers, ensuring that our team is equipped to handle complex customer needs.

Business Development

Constantly seek new ways to sell and develop business models, ensuring that our team stays ahead of the competition.

Business Forecasts

Provide business forecasts in specific market regions, ensuring that our team is equipped with the necessary data to make informed decisions.

Field Services and Repairs

Develop and implement Field Services and repairs products sales and go-to-market strategies, ensuring that our team is equipped to meet customer needs.

Expert Content and Training

Provide expert content to our training team and participate in training events, ensuring that our team is equipped with the necessary knowledge and skills to succeed.

Requirements

  • Education

Bachelor's degree in engineering or relevant work experience (+6 years).

Language Skills

Excellent oral and written communication skills in English.

Technical Skills

Capability and perseverance for troubleshooting issues, independent work style with attention to detail, highly motivated in supporting internal customers' success, proven track record of professional accomplishments and reliability.

Travel Requirements

Able to travel up to 30% of the time and on short notice.

About Metso Outotec

Metso Outotec is a leading global provider of sustainable technologies, services, and solutions for the aggregates and minerals processing industries. We are committed to enabling sustainable modern life by providing innovative solutions that help our customers to improve their productivity, efficiency, and profitability.

What We Offer

  • Compensation and Rewards

Remuneration and benefits structure aligned with market practices, offering an attractive package through a balanced composition that contains fixed and variable remuneration, in addition to health care, dental plan, life insurance, private pension, food ticket, among others, according to current policies.

Flexibility

We defend personal interactions and face-to-face collaboration associated with an open and flexible work environment, valuing the balance between personal and professional life.

A Thriving Culture

We are committed to developing an inclusive culture that enables everyone to do their best and reach their full potential. A culture that is courageous, compelling, and caring, and unites our people to build a sustainable future together.

Extensive Learning Opportunities

We encourage ongoing dialogues, feedback sessions, internal mobility opportunities, mentoring programs, training and development, among other ambitious projects and global opportunities.

Interaction Without Borders

Take advantage of our network of colleagues around the world to exchange experiences and knowledge. We carry out the work together through open and honest communication.