Advanced Technical Solutions Specialist

Há 2 dias


Osasco, Brasil beBeeTechnical Tempo inteiro R$44.000 - R$66.000

Job Title: Customer Engineer

We're seeking a skilled professional to provide technical leadership for customers worldwide.

Key Responsibilities:

  • Provide expert troubleshooting and support for Microsoft Fabric and Power BI to resolve customer issues efficiently.
  • Utilize diagnostic tools to analyze and identify the root cause of technical problems, ensuring a quick resolution.
  • Maintain clear and professional communication with clients to understand their challenges and provide effective solutions.
  • Advise clients on best practices for implementing and using Microsoft Fabric and Power BI to achieve optimal performance and business outcomes.
  • Collaborate with other technical teams to escalate and resolve complex issues that require cross-functional expertise.
  • Create and maintain detailed documentation of client interactions, solutions provided, and common troubleshooting techniques.

Requirements:

  • Proven experience with Microsoft Fabric and Power BI, including troubleshooting and optimization.
  • Strong analytical and problem-solving skills.
  • Excellent communication and customer service skills.
  • Ability to work independently and manage multiple priorities effectively.
  • Experience in a customer-facing role is preferred.
  • Bachelor's degree in computer science, Information Technology, or related field, or equivalent work experience.


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