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IS Support Specialist
2 meses atrás
Job Title: IS Support
Job Summary:
We are seeking a highly skilled and experienced IS Support professional to join our team at Expeditors. As an IS Support Specialist, you will be responsible for ensuring the stable operation of our business by maintaining our IS Infrastructure, providing applications support, and responding quickly to service interruptions and service requests.
Key Responsibilities:
- Execute regular IS Basic Tasks (KTLO)
- Provide branch/user support and troubleshooting
- Server room maintenance and administration (including backups)
- Create a community that promotes the sharing of best ideas and practices and be a catalyst in promoting global consistency
- Automation & Innovation (including PowerShell)
- Procurement, Asset management, and Inventory
- Audio/visual equipment maintenance and troubleshooting
- Telecom administration and maintenance
- Administration of Expeditors Proprietary Applications
- Administration of 3rd Party Systems
- Capacity utilization and planning
- Helpdesk administration
- Training
- Disaster recovery & high availability
- Cybersecurity
- Networking fundamentals (LAN/WAN), Including warehouse RF setup and configuration
- Office 365
- Windows PC troubleshooting, maintenance, and deployment
- Printers/copiers
- Windows Server Administration (including AD and Group policies)
- Linux Server Administration (fundamentals)
- Virtualization
- Remote administration
- Mobile devices (iOS/Android)
Requirements:
- Bachelor's Degree (in course)
- IT Certifications considered a plus: CompTIA, Cisco, Microsoft, VMware, Linux
- Preferred IT helpdesk background