Technical Support Specialist

3 semanas atrás


Campinas, São Paulo, Brasil Pósitron Stoneridge Tempo inteiro

Technical Support Specialist

Pósitron Stoneridge is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing end-to-end technical support to clients by handling client inquiries via phone calls, e-mail, and chat.

The ideal candidate will have excellent communication and problem-solving skills, with the ability to work in a fast-paced environment. You will be responsible for:

  • Providing technical support to clients via phone, e-mail, and chat
  • Resolving technical issues in a timely and efficient manner
  • Collaborating with internal teams to resolve complex technical issues
  • Providing excellent customer service and ensuring client satisfaction

Requirements:

  • Fluency in English - verbal and written
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • Strong technical skills and knowledge of computer systems and software

Preferred Qualifications:

  • Previous client-facing experience
  • Previous call center experience
  • Technical call center experience

About Pósitron Stoneridge:

Pósitron Stoneridge is a leading provider of technical support services. We are committed to delivering exceptional customer service and providing our clients with the best possible technical support experience.



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