Technical Specialist

3 semanas atrás


Campinas, São Paulo, Brasil Pósitron Stoneridge Tempo inteiro
Technical Agent Role

The Technical Agent in our support center is responsible for delivering end-to-end technical support to our customers. This role requires strong technical skills and the ability to communicate complex information effectively.

Key Responsibilities:
  • Provide technical support to customers via various channels
  • Identify and resolve technical issues in a timely and efficient manner
  • Collaborate with internal teams to resolve complex technical issues
  • Develop and maintain technical knowledge and skills to stay up-to-date with industry trends
Requirements:
  • Strong technical skills and knowledge of software applications
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Fluency in English

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