Technical Support Specialist
2 meses atrás
Job Summary:
We are seeking a highly skilled Technical Support Specialist to join our team at SMARTSYSTEMIT. As a key member of our IT department, you will be responsible for providing top-notch technical support to our clients.
Key Responsibilities:
- Provide technical support via phone, email, and remote access to clients with issues related to Windows Server, networks, routers, and other IT systems.
- Perform on-site technical visits to diagnose and resolve technical issues.
- Assist in the implementation and maintenance of IT systems, including network infrastructure, servers, and software applications.
- Collaborate with the IT team to identify and resolve technical issues, and to implement new technologies and processes.
- Stay up-to-date with the latest IT trends, technologies, and best practices to ensure that our clients receive the highest level of service.
Requirements:
- Strong knowledge of Windows Server, networks, routers, and other IT systems.
- Excellent communication and problem-solving skills.
- Ability to work independently and as part of a team.
- Strong analytical and troubleshooting skills.
- High school diploma or equivalent required; degree in Computer Science or related field preferred.
What We Offer:
- A competitive salary and benefits package.
- The opportunity to work with a dynamic and growing company.
- A collaborative and supportive work environment.
- Professional development opportunities.
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