Customer Service Professional

Há 2 dias

São Paulo, São Paulo, Brasil beBeeCustomerService Tempo inteiro US$40.000 - US$60.000
Customer Service Expertise

We are seeking a highly skilled professional to handle customer inquiries in a timely and professional manner. The ideal candidate will have excellent communication skills, both written and verbal.

Key Responsibilities:
  • Address customer concerns via chat, email, or phone
  • Provide accurate and comprehensive information to customers
  • Identify and evaluate customer needs to deliver satisfaction and develop long-term relationships
  • Analyze and report product malfunctions
  • Collaborate with internal teams to resolve complex issues
Requirements:
  • Minimum 3+ years of experience in customer service
  • Bilingual proficiency in English and Mandarin required for effective international communication
  • Ability to work under pressure in a fast-paced environment
  • Passionate about delivering exceptional results

Further Job Requirements:
Able to think critically and develop solutions to complex problems.
Strong organizational skills with ability to multitask efficiently.
Excellent analytical skills to identify and address root causes of customer issues.
Strong relationship building skills to foster strong customer relationships.

About the Role:
This is an exciting opportunity to join our team as a Customer Service Specialist. As a key member of our support team, you will be responsible for providing top-notch customer service to our clients. If you have a passion for delivering exceptional results and a commitment to excellence, we want to hear from you

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