Customer Engagement Specialist
1 semana atrás
Award-winning organization is seeking a seasoned professional to join our team as a Customer Engagement Specialist. This role will play a key part in driving business growth by forging strong relationships with our customers and exceeding their expectations.
The ideal candidate will possess excellent communication skills, both written and verbal, and have a proven track record of success in sales or account management. They should be highly motivated, organized, and able to work effectively in a fast-paced environment.
In this dynamic role, you will be responsible for:
- Building and maintaining strong relationships with existing customers through regular communication and personalized support.
- Identifying opportunities to expand services and increase revenue through targeted outreach and marketing efforts.
- Collaborating with internal teams to ensure seamless delivery of products and services.
- Providing exceptional customer service and resolving issues promptly and efficiently.
- Maintaining accurate records and reports on customer interactions and performance metrics.
To succeed in this position, you will need:
- Bachelor's degree in Business Administration, Marketing, or a related field.
- Minimum 2 years of experience in sales, account management, or a related field.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Access, Outlook).
This is an exciting opportunity to join a thriving organization and make a meaningful impact on our customers' lives. If you are a driven and results-oriented professional looking to take your career to the next level, we encourage you to apply.
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