Senior Business Liaison

2 semanas atrás

São Paulo, São Paulo, Brasil beBeeExpert Tempo inteiro R$120.000 - R$140.000
Job Title

A relations specialist is required to work with internal departments and support guest specialists as needed.

Key Responsibilities
  • Manage high-risk guest cases and prevent negative impact on loyalty, brand, and finance.
  • Coordinate with internal departments to resolve cases and ensure a positive customer experience.
  • Provide timely, efficient, and professional support to customers.
  • Assess data and provide feedback for improvement.
Requirements
  • Advanced level of English language skills.
  • Understanding of commercial awareness and the potential impact on the business.
  • Knowledge of internal policies and procedures.
  • Ability to identify and understand legal cases.
  • Deep knowledge of different legal entities and consumer unions.
Skills
  • Pays attention to protect brand name and reputation.
  • Applies sensitivity in communication.
  • Actively listens to and understands the customer.
  • Quality vs quantity mindset.
Pre-Employment Screening

Candidates must apply through the National Career Portal.

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