Business Partnership Liaison

1 semana atrás

São Paulo, São Paulo, Brasil beBeePartnership Tempo inteiro R$30.000 - R$60.000

We are seeking a Business Partnership Liaison to work closely with our Director of Account Management in providing administrative support and building strong relationships with airline, cruise line, and hotel partners.

Key Responsibilities:
  • Leverage your exceptional problem-solving skills to understand clients' businesses and provide support to Account Managers in meeting deliverables.
  • Collaborate with the Business Development team to ensure seamless client transitions from contract signing to implementation.
  • Develop expertise in API technology platforms for the Account Management department.
  • Provide top-notch customer service by assisting Account Managers with day-to-day tasks and maintaining accurate records.
  • Become proficient in managing feedback via an online portal, addressing complaints and compliments within airline-specific service level agreement requirements.
Competencies:
  • Problem Solving/Analysis
  • Building Relationships
  • Business Acumen
  • Strategic Thinking
  • Results Driven
  • Negotiation
  • Leadership
  • Customer Focus
  • Process Management
  • Market Knowledge
  • Fiscal Responsibility
  • Technical Capacity
  • Communication Proficiency
Requirements:
  • Bachelor's degree from an accredited institution
  • At least 1 year of experience working closely with airlines and/or hotels
  • Strong computer skills with emphasis on Microsoft Office products, especially Excel
  • Exceptional verbal and written communication skills
  • Fluency in English, Portuguese, and Spanish (oral and written)
  • Customer service skills
  • Flexibility to work afterhours based on business demands
  • Attention to detail and ability to produce high-quality work
  • Able to understand and work with diverse cultures
  • An organized self-starter who can effectively manage workload in a fast-paced environment and meet goals
  • Able to multitask and work well under strict deadlines

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